Privacy Policy

QwkPay Technologies ("QwkPay", "we", "us", or "our") is a self-checkout and billing software (SaaS) for retail stores. This Privacy Policy describes how we collect, use, and protect information when you use our billing software, website, and related services.

We collect the following categories of information:

• Business Information: Business name, store name, GSTIN, business address
• Contact Information: Email address, phone number, name of the business owner/representative
• Transaction Data: Billing records, invoice data, product catalog data, and sales summaries generated through our software
• Device Information: Device type, operating system version, app version for troubleshooting purposes
• Usage Data: Feature usage analytics, app performance metrics

We use collected information to:

• Provide and maintain our SaaS billing software services
• Generate invoices, GST receipts, and billing reports for your store
• Process your subscription and manage your account
• Send service-related notifications and updates
• Improve our software and develop new features
• Provide customer support

We may share data only in the following limited cases:

• With payment gateway providers (such as Razorpay or Cashfree) solely to process transactions you initiate
• With service providers who help us operate our infrastructure (e.g., cloud hosting), under strict data protection agreements
• When required by law, regulation, or legal process

All data is stored securely using industry-standard encryption. Access to merchant data is restricted to the merchant account holder only. We use secure HTTPS connections, encrypted databases, and follow best practices for data protection.

We retain your data for as long as your account is active or as needed to provide our services. If you close your account, we will delete your data within 90 days, except where retention is required by law (e.g., tax records).

You have the right to:

• Access and download your billing data at any time
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of non-essential communications

Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies for advertising purposes.

For any questions or concerns about this Privacy Policy, contact us at: